A problem has been brought to our attention regarding IOS 18.0.1 and Apple’s Mail client. The IOS 18.0.1 upgrade to the iPhone installs an email client that is not compatible with the mail server at iCompute. It adds folders with … Continue reading
Category Archives: email
At 5:44 PM CST thisafternoon 31 Jul 2024, our upstream connection failed due to a storm, and was not restored until 7:15 PM CST. All services were “up”during this period, but no customers could access their email, web site, or … Continue reading
At 10:17 PM CST Jan 31st, 2024 our anti-spam facility behaved badly, and triggered its IP address to be blacklisted. This caused all email going through our GoSecure anti-spam to be bounced, until the problem was corrected at about 4:46 … Continue reading
At 9:08 AM CDT Oct 25th, we had another power interruption that caused our upstream connection to fail. By 10:12 AM CDT, both power and upstream connectivity were restored. We apologize for the interruption. … Continue reading
At 12:10 PM CDT, we had another power interruption that caused our upstream connection to fail. As of 12:34 PM, both power and upstream connectivity were restored. We are pursuing options to end these outages, and apologize for the interruptions. … Continue reading
This year has been rife with power outages. At 3:14 AM CDT, our upstream connection failed due to a power failure. Our UPSs kept all servers and systems operating, but without connection to the net, they were not useful. E-mail, … Continue reading
At 11:29 PM CDT April 2nd, a service used to support anti-spam efforts blocked access, causing incoming email to be delayed. This problem was reported and analyzed the morning of April 3rd. At 12:07 PM CDT April 3rd, the problem … Continue reading
Our trusty Red Condor email spam filtering is being upgraded to GoSecure. The interface and behavior is intended to be almost identical to what it replaces. Even your passwords, “friends” and other settings have been duplicated so the transition should … Continue reading
Administrative error caused outgoing email to be blocked for certain customers using SSL SMTP connections. I apologize for the disruption. No mail was lost. The problem started in the early afternoon. it was fixed at 5:15 PM CST. Immediately after … Continue reading
The mail server crashed this morning at 9:43 AM CST, Nov 25, 2020. It was brought back on-line at 9:59 AM CST. … Continue reading
Our EIMS mail server crashed again at 3:01 AM CSTNOV 14, 2020 It was brought back up within an hour at 3:56 AM CST. … Continue reading
Our EIMS mail server has been very, very stable for years. At 11:17 PM CDT Oct 30, 2020 the mail server silently crashed. This was noticed this morning, and brought back up at 9:28 AM CDT on Oct 31st. Email … Continue reading