This page is provided to give an up-to-date status of the iCompute.com service. It will announce downtimes and disruptions in service - both planned and unplanned. Please see our policies on maintenance at the bottom of the page.

January 4th, 2012
At 11:42 AM CST this morning, our upstream connection went down, due to unidentified vendor technical issues. Service was restored at 12:18 AM CDT. During the downtime, all services were unavailable. We apologize for the interruption of service.

December 31st, 2011
At 10:45 PM CST December 31st, our electrical power was lost. We remained on battery power until power was restored at 12:13 AM January 1st. No services were affectted by this incident.

December 18th, 2011
At 2:41 AM CST this morning, our upstream connection went down, due to unidentified vendor technical issues. Service was restored at 5:00 AM CDT. During the downtime, all services were unavailable.

October 1st, 2011
At about 5:52 PM CDT this evening, the web server mercy, encountered a kernel panic. mercy was rebooted, and restored to service by 6:13 PM CDT. During the reboot, mercy was unavailable, with shell access, ftp and http access to the web server on mercy unavailable. email service was unaffected. We are sorry for the inconvenience.

August 31st, 2011
At about 9:45 PM CDT tonight, the web server mercy, started experiencing difficulty. Troubleshooting did not reveal any problems, but the web server continued to behave badly. The machine mercy was rebooted at 10:46 PM CDT to fix the problems and the reboot appears to have fixed the problem. During that hour between 9:45 PM CDT and 10:45 PM CDT, mercy was operating, but some network operations were not working properly. It was at best only partially operational. We are sorry for the inconvenience.

June 30th, 2011
At about 4:40 PM CDT today, our mail machine mailhost experienced a problem with the mail server software. The server software got "stuck" and used almost all the CPU power on that machine for about 25 minutes. This caused both the mail server and DNS services running on mailhost to give very poor response. The correction of the problem was delayed to gather debugging information for the mail server author. We apologize for the gap in good service.

Click here for older news (April 2009 to April 2011)

Click here for older news (July 2007 to March 2009)

Click here for older news (October 2006 to June 2007)

Click here for older news (April 2005 to September 2006)

Click here for older news (July 2003 to March, 2005)

Click here for older news (February 2003 to June 2003)

Click here for older news (October 2001 to December 2002)

Policies:

Any significant downtimes will be posted on this page.

If the downtime is unplanned, it will be posted here as soon as possible after the fact.

If the downtime is planned, it will be posted here at least one week in advance. Downtimes will be planned on Sunday morning between 6 and 8 AM whenver possible. Urgent, significant planned downtimes that cannot be scheduled a week in advance will still be posted here. If we deem it necessary, we will also send out e-mail to our customers with notification for the downtime as far in advance as possible.

-sysadmin