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Home→Categories Facility Events - Page 8 << 1 2 … 6 7 8 9 10 >>

Category Archives: Facility Events

Anything in the hardware or software that interrupts service.

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08/29 – web server – smile – NFS problems

Posted on August 29, 2016 by System AdminAugust 29, 2016

Our main web server smile was down between 4:28 to 5:54 PM CDT. We apologize for the outage. … Continue reading →

Posted in Facility Events

08/21 – web server – mercy – administrator error

Posted on August 21, 2016 by System AdminAugust 21, 2016

An upgrade of our web server mercy went wrong, causing some down-time between 7:38 to 10:36 CDT. Only one web site is being served by this server, so customer impact was minimal. We apologize for the outage. … Continue reading →

Posted in Facility Events

07/21 – web server – smile – unknown

Posted on July 21, 2016 by System AdminJuly 21, 2016

On July 15th, at about 10:30 AM CDT, our web server smile was upgraded to apply some security updates to various software components. Yesterday, errors started appearing generated by our WordPress sites. After some debugging, no single cause was determined, … Continue reading →

Posted in Facility Events

07/15 – web server – smile – reboot

Posted on July 15, 2016 by System AdminJuly 15, 2016

The web server smile was rebooted at 11:30 AM CDT on July 15th. Downtime was less than 60 seconds. … Continue reading →

Posted in Facility Events

07/14 – web server – mercy – time server

Posted on July 14, 2016 by System AdminJuly 14, 2016

At some unknown time in the last 90 days, the daemon synchronizing the system time on mercy stopped functioning. It was restored this morning at roughly 8:20 AM CDT , with an adjustment of 6 hours to the system clock. We are sorry for … Continue reading →

Posted in Facility Events

07/06 – web server – smile – unknown

Posted on July 6, 2016 by System AdminJuly 6, 2016

From 4:07 AM CST to 4:40 AM CDT today, our main web server – smile – was misbehaving, for unknown reasons. We are sorry for the interruption of service. … Continue reading →

Posted in Facility Events

06/06 – upstream downtime

Posted on June 6, 2016 by System AdminApril 3, 2017

Our upstream connection went down at 2:39 AM CDT, and was restored to service at 4:09 AM. No data was lost.

Posted in Facility Events | Tagged upstream

02/27 – Planned system time Feb 28th

Posted on February 27, 2016 by Don LeeFebruary 27, 2016

There will be a brief downtime for our web server Smile on Sunday morning a 6:00 AM CST to apply security patches to the server. The patching should no take more than 10 minutes. Other services should not be affected. … Continue reading →

Posted in Facility Events

02/21 – System Time AOK

Posted on February 21, 2016 by System AdminFebruary 27, 2016

The planned system time scheduled for this morning went smoothly. Our web server smile was down intermittently from 6:11 AM CST to 6:53 AM CST. Customer VMs were down briefly from about 6:45 AM to 6:55 AM. Other services were … Continue reading →

Posted in Facility Events

02/15 – Planned system time Feb 21st

Posted on February 15, 2016 by System AdminFebruary 27, 2016

We will be taking system time at 6 AM CST on Feb 21st, 2016. Minor maintenance on the MySQL server will be performed, and the server smile will be rebooted. Only smile is expected to be affected. Other services will … Continue reading →

Posted in Facility Events

02/11 – web server smile DOS?

Posted on February 11, 2016 by System AdminFebruary 27, 2016

At 10:39 AM CST this morning, our web server smile experienced what looks like a DOS attack (Denial of Service), and stopped responding to requests. Automatic monitoring scripts detected the failure, and restarted, and smile returned to full service at 10:47 AM CST. … Continue reading →

Posted in Facility Events

12/13 – web server – smile – reboot

Posted on December 13, 2015 by System AdminFebruary 27, 2016

At 6:17 AM CST this morning, our web server smile was shut down and restarted to smoothly install an upgrade on its host machine and do routine maintenance.  The server smile was restored to service at 6:26 AM CST. … Continue reading →

Posted in Facility Events

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Recent posts

  • 7/1 – brief upstream failure
  • 11/25 – VM server crash
  • 10/29 – Power out for 76 minutes
  • 10/25 – Upstream failure, Power out
  • 09/18 – Brief upstream outage

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