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05/15 – upstream downtime

Posted on May 15, 2017 by System AdminMay 15, 2017

Our upstream connection went down at 7:05 AM CDT, and was restored to service at 7:52 AM CDT. No data was lost. … Continue reading →

Posted in Facility Events | Tagged upstream

05/14 – system time AOK

Posted on May 14, 2017 by System AdminMay 14, 2017

The system time this morning went without major incident. Smile (web server) was down from 7:06 AM CDT to 7:16 AM CDT. All services are now up and operating normallly. … Continue reading →

Posted in Facility Events | Tagged system time

05/07 – Planned system time May 14th, 2017

Posted on May 7, 2017 by System AdminMay 7, 2017

We will be taking system time at 6 AM CDT on May 14th, 2017. The plan is to upgrade PHP and its supporting software. Some services are expected to be unaffected (email, DNS), and others will be briefly unavailable, or unstable. (HTTP, list server, SQL … Continue reading →

Posted in Facility Events | Tagged system time

05/05 – upstream downtime

Posted on May 5, 2017 by System AdminMay 5, 2017

Our upstream connection went down at 9:20 AM CDT, and was restored to service at 9:24 AM CDT. No data was lost. … Continue reading →

Posted in Facility Events | Tagged upstream

05/03 – web server crashed

Posted on May 3, 2017 by System AdminMay 3, 2017

At 11:28 AM CDT on May 3rd, the web server smile crashed. The cause appears to be a disk driver bug. Smile was rebooted at 11:55 AM CDT. We are sorry for the interruption of service. … Continue reading →

Posted in Facility Events | Tagged crash

04/04 – Upstream Downtime – CenturyLink

Posted on April 3, 2017 by System AdminApril 3, 2017

Our upstream connection went down at 2:48 PM CDT because the upstream provider is upgrading the electronics. It is estimated that we will be down until around 5:00 PM CDT. (update 3:57 PM CDT) The upstream connection has returned as … Continue reading →

Posted in Facility Events | Tagged upstream

03/15 – smile kernel panic

Posted on March 15, 2017 by System AdminMarch 15, 2017

At approximately 16:26 PM CDT the web and shell server smile stopped responding due to a kernel panic. At 16:34 PM CDT,   the web server was restored to full function. We apologize for the outage. … Continue reading →

Posted in Facility Events

03/11 – System Time AOK

Posted on March 11, 2017 by System AdminMarch 11, 2017

The planned system time scheduled for this morning went smoothly. Our web server smile, and the mail server mailhost wre down intermittently from 6:11 AM CST to almost 9:00 AM CST. Customer VMs were down briefly from about 6:15 AM to 6:45 AM. All services have now been restored. … Continue reading →

Posted in Facility Events

03/02 – Planned system time March 11th

Posted on March 2, 2017 by System AdminMarch 11, 2017

We will be taking system time at 6 AM CST on March 11th, 2017. The plan is to migrate the server smile to new hardware – with an SSD disk and “real” HW (smile is a VM today). Some services are expected to be unaffected … Continue reading →

Posted in Facility Events

02/26 – likely DOS attack

Posted on February 26, 2017 by System AdminFebruary 26, 2017

At approximately 14:19 PM CST a possible DOS attack on our web server (or possibly a software bug) caused the web server to stop responding. Rather than debug it, the server was rebooted. At 14:25 PM CST,   the web server was restored to full function. We … Continue reading →

Posted in Facility Events

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  • 06/18 – Brief upstream failure
  • 04/17 – 35 minute upstream failure
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