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Author Archives: System Admin

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10/29 – Main upstream router upgraded

Posted on October 29, 2017 by System AdminOctober 29, 2017

Our main upstream router has been running very well, but it was time to perform a firmware upgrade for both security reasons, and also to enhance its functionality. To perform this upgrade the main router was down from 4:51 PM … Continue reading →

Posted in Facility Events | Tagged email, upgrade, upstream

10/09 – Web server trouble

Posted on October 9, 2017 by System AdminOctober 9, 2017

From 10:25 AM CDT this morning to 10:41 AM CDT this morning, the web server  smile had troubles apparently caused by a bug in either the operating system or the web server. The problem was detected and corrected by automated … Continue reading →

Posted in Facility Events

10/05 – Upstream maintenance early this morning

Posted on October 5, 2017 by System AdminOctober 5, 2017

From 4:33 AM CDT to 5:39 AM CDT our upstream internet connection was down for vendor maintenance. We are sorry for the interruption in service. … Continue reading →

Posted in Facility Events | Tagged upstream

09/19 – Upgrade complete

Posted on September 19, 2017 by System AdminSeptember 19, 2017

The upgrade of our upstream connection is now complete. We have 4 times the speed, and slightly better latency. Our downtime was between 1:39 to 2:13 PM CDT and between 12:43 PM CDT and 13:32 PM CDT. All services are … Continue reading →

Posted in Facility Events | Tagged upgrade, upstream

09/16 – Upcoming interruption in service on 9/19

Posted on September 16, 2017 by System AdminSeptember 16, 2017

We are upgrading our upstream connectivity this coming Tuesday morning. Every effort will be made to keep any interruption(s) short, but outages are expected as the service is upgraded. The new service will be 20 MBit, versus the 5 MBit … Continue reading →

Posted in Facility Events | Tagged upgrade, upstream

09/14 – upstream interruptions

Posted on September 16, 2017 by System AdminSeptember 16, 2017

On 3 occasions on Sept 14th, our upstream internet connection was unavailable for unknown reasons. The interruptions were: From 5:28 PM CDT to 5:34 PM CDT From 5:50 PM CDT to 5:59 PM CDT From 7:48 PM CDT to 7:54 PM CDT We are sorry for … Continue reading →

Posted in Facility Events | Tagged upstream

08/31 – email error bounces mail

Posted on August 31, 2017 by System AdminAugust 31, 2017

An apparent administrative error at roughly 9:30 PM CDT August 30th blacklisted a large portion of the IP space of the internet. This caused a large number of incoming emails to be refused by the email server.This problem also caused … Continue reading →

Posted in Facility Events | Tagged email

08/18 – smile reboot delay

Posted on August 18, 2017 by System AdminAugust 18, 2017

A quick reboot of the web server smile was delayed, and took almost 5 minutes. The reboot started at 10:37 PM CDT, and smile finally came back up at 10:41 PM CDT. … Continue reading →

Posted in Facility Events

07/12 – upstream connectivity glitch

Posted on July 12, 2017 by System AdminJuly 12, 2017

From 9:23 AM CDT to 9:32 AM CDT our upstream internet connection was unavailable for unknown reasons. We are sorry for the interruption in service. … Continue reading →

Posted in Facility Events | Tagged upstream

05/27 – mysql server crashed

Posted on May 27, 2017 by System AdminMay 27, 2017

Our WordPress and Joomla! customers were affected last night by a crash of the MySQL server at around midnight. The server was not brought back up until 8:12 AM CDT. Mechanisms that are intended to detect and correct this type of … Continue reading →

Posted in Facility Events | Tagged crash, MySQL

05/25 – internet connection is up

Posted on May 25, 2017 by System AdminMay 25, 2017

Our upstream connection was down this morning from 8:11 AM CDT to 8:24 AM CDT. Hopefully, that will be the extent of today’s interruption. … Continue reading →

Posted in Facility Events | Tagged upstream

05/22 – upcoming interruption of service on 5/25

Posted on May 22, 2017 by System AdminMay 22, 2017

iCompute is a CenturyLink customer. CenturyLink is doing some upgrades of their internet customers’ equipment on the 25th of May. The latest information I have is that this will result in down time of up to two hours at some … Continue reading →

Posted in Facility Events

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Recent posts

  • 04/17 – 35 minute upstream failure
  • 4/5/2025 – Downtime Success
  • 01/03/2025 – Web server attack slows access
  • 12/12 – iPhone IOS 18.2 and email
  • 10/31 – 15 minute upstream failure

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