At 4:10 PM CDT on the afternoon of 22 August 2025, work was done to address warning indications on our upstream modem, suggesting a growing possibility of future near-term failure. The upstream line was restored at 4:56 PM CDT. We … Continue reading
Tag Archives: upstream
At 8:12 PM CDT on the afternoon of 27 July 2025, our upstream connection failed. It was restored 8:27 PM CDT. We apologize for the interruption in service.. … Continue reading
At 12:45 PM CDT on the afternoon of 18 June 2025, our upstream connection failed. It was restored 1:15 PM CDT. We apologize for the interruption in service.. … Continue reading
At 4:33 PM CDT on the afternoon of 17 Apr 2025, our upstream connection failed. It was restored 3:08 PM CDT. We apologize for the interruption in service.. … Continue reading
At 7:22 PM CDT on the evening of 31 Oct 2024, our upstream connection failed. It was restored 7:37 PM CDT. All services were “up”during this period, but no customers could access their email, web site, or other services. All … Continue reading
At 2:49 AM CDT on the morning of 20 Sep 2024, our upstream connection failed due to local power outages, and was not restored until 3:43 AM CDT. Fortunatelly, this interruption was in the wee hours of the morning, so … Continue reading
At 7:40 PM CDT on the evening of 26 Aug 2024, our upstream connection failed due to a storm, and was not restored until 8:27 PM CDT. A second outage occurred between 9:57 PM CDT and 10:04 PM CDT. All … Continue reading
At 5:44 PM CST thisafternoon 31 Jul 2024, our upstream connection failed due to a storm, and was not restored until 7:15 PM CST. All services were “up”during this period, but no customers could access their email, web site, or … Continue reading
At 10:17 PM CST Jan 31st, 2024 our anti-spam facility behaved badly, and triggered its IP address to be blacklisted. This caused all email going through our GoSecure anti-spam to be bounced, until the problem was corrected at about 4:46 … Continue reading
At 7:05 Am this morning 21 Jan 2024, our upstream connection failed and was not restored until 12:26 PM CST. All services were “up”during this period, but this appeared to be downtime to all users because access to all iCompute … Continue reading
A mistake in network configuration this evening at 6:17 PM CDT caused our internal network to become unusable. Though all services were “up”, this appeared to be downtime to all users because access to all iCompute services was unavailable through … Continue reading
Our mailserver was attacked early this morning with many thousands of unwanted emails. The cause was that two accounts on one domain got hacked. Having two email accounts at their disposal, the spammers took full advantage, and overwhelmed the mailserver … Continue reading