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Home→Categories Facility Events - Page 12 << 1 2 … 10 11 12 13 14 >>

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09/27 – core switch failure

Posted on September 28, 2016 by System AdminSeptember 28, 2016

At approximately 11:25 PM CDT our core switch failed, causing all networking at iCompute to stop working. At about 11:43 PM CDT,   a backup switch was deployed, restoring full function. Therfore, from 11:25 PM CDT to 11:43 PM CDT, … Continue reading →

Posted in Facility Events

08/29 – web server – smile – NFS problems

Posted on August 29, 2016 by System AdminAugust 29, 2016

Our main web server smile was down between 4:28 to 5:54 PM CDT. We apologize for the outage. … Continue reading →

Posted in Facility Events

08/21 – web server – mercy – administrator error

Posted on August 21, 2016 by System AdminAugust 21, 2016

An upgrade of our web server mercy went wrong, causing some down-time between 7:38 to 10:36 CDT. Only one web site is being served by this server, so customer impact was minimal. We apologize for the outage. … Continue reading →

Posted in Facility Events

07/21 – web server – smile – unknown

Posted on July 21, 2016 by System AdminJuly 21, 2016

On July 15th, at about 10:30 AM CDT, our web server smile was upgraded to apply some security updates to various software components. Yesterday, errors started appearing generated by our WordPress sites. After some debugging, no single cause was determined, … Continue reading →

Posted in Facility Events

07/15 – web server – smile – reboot

Posted on July 15, 2016 by System AdminJuly 15, 2016

The web server smile was rebooted at 11:30 AM CDT on July 15th. Downtime was less than 60 seconds. … Continue reading →

Posted in Facility Events

07/14 – web server – mercy – time server

Posted on July 14, 2016 by System AdminJuly 14, 2016

At some unknown time in the last 90 days, the daemon synchronizing the system time on mercy stopped functioning. It was restored this morning at roughly 8:20 AM CDT , with an adjustment of 6 hours to the system clock. We are sorry for … Continue reading →

Posted in Facility Events

07/06 – web server – smile – unknown

Posted on July 6, 2016 by System AdminJuly 6, 2016

From 4:07 AM CST to 4:40 AM CDT today, our main web server – smile – was misbehaving, for unknown reasons. We are sorry for the interruption of service. … Continue reading →

Posted in Facility Events

06/06 – upstream downtime

Posted on June 6, 2016 by System AdminApril 3, 2017

Our upstream connection went down at 2:39 AM CDT, and was restored to service at 4:09 AM. No data was lost.

Posted in Facility Events | Tagged upstream

02/27 – Planned system time Feb 28th

Posted on February 27, 2016 by Don LeeFebruary 27, 2016

There will be a brief downtime for our web server Smile on Sunday morning a 6:00 AM CST to apply security patches to the server. The patching should no take more than 10 minutes. Other services should not be affected. … Continue reading →

Posted in Facility Events

02/21 – System Time AOK

Posted on February 21, 2016 by System AdminFebruary 27, 2016

The planned system time scheduled for this morning went smoothly. Our web server smile was down intermittently from 6:11 AM CST to 6:53 AM CST. Customer VMs were down briefly from about 6:45 AM to 6:55 AM. Other services were … Continue reading →

Posted in Facility Events

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Recent posts

  • 06/18 – Brief upstream failure
  • 04/17 – 35 minute upstream failure
  • 4/5/2025 – Downtime Success
  • 01/03/2025 – Web server attack slows access
  • 12/12 – iPhone IOS 18.2 and email

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