Our upstream connection went down at 9:20 AM CDT, and was restored to service at 9:24 AM CDT. No data was lost. … Continue reading
At 11:28 AM CDT on May 3rd, the web server smile crashed. The cause appears to be a disk driver bug. Smile was rebooted at 11:55 AM CDT. We are sorry for the interruption of service. … Continue reading
Our upstream connection went down at 2:48 PM CDT because the upstream provider is upgrading the electronics. It is estimated that we will be down until around 5:00 PM CDT. (update 3:57 PM CDT) The upstream connection has returned as … Continue reading
At approximately 16:26 PM CDT the web and shell server smile stopped responding due to a kernel panic. At 16:34 PM CDT, the web server was restored to full function. We apologize for the outage. … Continue reading
The planned system time scheduled for this morning went smoothly. Our web server smile, and the mail server mailhost wre down intermittently from 6:11 AM CST to almost 9:00 AM CST. Customer VMs were down briefly from about 6:15 AM to 6:45 AM. All services have now been restored. … Continue reading
We will be taking system time at 6 AM CST on March 11th, 2017. The plan is to migrate the server smile to new hardware – with an SSD disk and “real” HW (smile is a VM today). Some services are expected to be unaffected … Continue reading
At approximately 14:19 PM CST a possible DOS attack on our web server (or possibly a software bug) caused the web server to stop responding. Rather than debug it, the server was rebooted. At 14:25 PM CST, the web server was restored to full function. We … Continue reading
At approximately 11:25 PM CDT our core switch failed, causing all networking at iCompute to stop working. At about 11:43 PM CDT, a backup switch was deployed, restoring full function. Therfore, from 11:25 PM CDT to 11:43 PM CDT, … Continue reading
Our main web server smile was down between 4:28 to 5:54 PM CDT. We apologize for the outage. … Continue reading
An upgrade of our web server mercy went wrong, causing some down-time between 7:38 to 10:36 CDT. Only one web site is being served by this server, so customer impact was minimal. We apologize for the outage. … Continue reading