Our WordPress and Joomla! customers were affected last night by a crash of the MySQL server at around midnight. The server was not brought back up until 8:12 AM CDT. Mechanisms that are intended to detect and correct this type of … Continue reading
Category Archives: Facility Events
Our upstream connection was down this morning from 8:11 AM CDT to 8:24 AM CDT. Hopefully, that will be the extent of today’s interruption. … Continue reading
iCompute is a CenturyLink customer. CenturyLink is doing some upgrades of their internet customers’ equipment on the 25th of May. The latest information I have is that this will result in down time of up to two hours at some … Continue reading
The web server smile was rebooted today to fix an unknown problem with maintenance processes. One of our late-night “cleanup” scripts seems to have run amuck, and sucked up all the CPU. The machine was re-booted at 12:17 PM CDT, … Continue reading
I have been informed that our upstream link will have work done on May 25th, 2017. I was told that the link could be down “all day”. I am working to minimize this downtime, and if it is unavoidable, I … Continue reading
The system time taken to upgrade our equiment was successful. Our upstream connectivity was down from 7:10 PM CDT to 7:40 PM CDT. The work went smoothly. We are sorry for the interruption of service. … Continue reading
Our upstream connection went down at 7:05 AM CDT, and was restored to service at 7:52 AM CDT. No data was lost. … Continue reading
The system time this morning went without major incident. Smile (web server) was down from 7:06 AM CDT to 7:16 AM CDT. All services are now up and operating normallly. … Continue reading
We will be taking system time at 6 AM CDT on May 14th, 2017. The plan is to upgrade PHP and its supporting software. Some services are expected to be unaffected (email, DNS), and others will be briefly unavailable, or unstable. (HTTP, list server, SQL … Continue reading
Our upstream connection went down at 9:20 AM CDT, and was restored to service at 9:24 AM CDT. No data was lost. … Continue reading
At 11:28 AM CDT on May 3rd, the web server smile crashed. The cause appears to be a disk driver bug. Smile was rebooted at 11:55 AM CDT. We are sorry for the interruption of service. … Continue reading
Our upstream connection went down at 2:48 PM CDT because the upstream provider is upgrading the electronics. It is estimated that we will be down until around 5:00 PM CDT. (update 3:57 PM CDT) The upstream connection has returned as … Continue reading