Early this morning at 5:42 AM CDT, our upstream connection failed due to a local power failure. Our UPS kept all servers and systems operating. At 7:01 AM CDT, connectivity was restored. We apologize for the interruption in service. … Continue reading
Category Archives: Facility Events
Today at approximately 2:25 PM CDT, we experienced a power failure. Unlike prior power failures, our upstream internet connection remained on-line. Unfortunately, one of our UPS (battery back up) systems failed, and caused our main webservers smile.icompute.com and mercy.icompute.com to … Continue reading
Today at 9:32 AM CDT, our upstream connection failed due to a power failure. At of 10:30 AM CDT, power and upstream connectivity were restored. We apologize for the interruption in service. … Continue reading
Today at 4:40 PM CDT, our upstream connection failed due to a power failure. At of 6:06 PM CDT, power and upstream connectivity were restored. We apologize for the interruption in service. … Continue reading
Administrative error caused outgoing email to be blocked for certain customers using SSL SMTP connections. I apologize for the disruption. No mail was lost. The problem started in the early afternoon. it was fixed at 5:15 PM CST. Immediately after … Continue reading
On Dec 14th, 2020 about 10:15 PM CST, Mercy was swapped with spare PPC server, with a new root disk. This completes the replacement/upgrade activity on mercy starting with the recent disk failure (see 11/16/2020). The new disk is flash … Continue reading
The disk in newly upgraded server mercy failed this evening at 9:18 PM CST. Fortunately, due to ongoing related work, the resultant downtime was less than 8 minutes. Mercy was back up by 9:26 PM CST. … Continue reading
This morning at 6 AM CST Dec 5th, our two web servers smile and mercy were upgraded. Smile to PHP 7.3. Mercy with a much more substantial upgrade of its OS from NetBSD 7.2 to NetBSD 8.2 and upgraded packages … Continue reading
At 6 AM CST Dec 5th, our two web servers smile and mercy will be upgraded. Smile will get a PHP upgrade from PHP 5.6 to PHP 7.3. Mercy will get a much more substnatial upgrade of its OS from … Continue reading
At 11 PM on Nov 28th, an upgrade was attemptted on our old web server mercy. There were problems found and the upgrade was reversed. Mercy was restored to service by midnight. … Continue reading
At about 11:20 PM CST on Nov 15th, the server mercy became sluggish due to a failing hard disk. Fortunately, mercy only hosts a small fraction of our service so the impact should be minimal. About 2:40 AM CST mercy … Continue reading
The scheduled maintenance on Saturday morning Novebmer 7th, 2020 between 6 and 9 AM CDT was successful. Our web server was upgraded to NetBSD 8.2, and a newer, faster platform was installed. *.icompute.com was unavailable from about 6:30 AM CST … Continue reading