Late yesterday afternoon (Nov 24th, 2021) the VM server had software problems with its swap space. The server struggled for almost 12 hours before becoming comatose and no longer responding. Our VM machines (VM1) also became unresponsive at some point … Continue reading
Category Archives: Facility Events
At 1:05 PM CDT Oct 29th, we had another power interruption that caused our upstream connection to fail. By 2:21 PM CDT, both power and upstream connectivity were restored. We apologize for the interruption. … Continue reading
At 9:08 AM CDT Oct 25th, we had another power interruption that caused our upstream connection to fail. By 10:12 AM CDT, both power and upstream connectivity were restored. We apologize for the interruption. … Continue reading
At 12:10 PM CDT, we had another power interruption that caused our upstream connection to fail. As of 12:34 PM, both power and upstream connectivity were restored. We are pursuing options to end these outages, and apologize for the interruptions. … Continue reading
This year has been rife with power outages. At 3:14 AM CDT, our upstream connection failed due to a power failure. Our UPSs kept all servers and systems operating, but without connection to the net, they were not useful. E-mail, … Continue reading
Today at 6:29 PM CDT, our upstream connection failed due to a power failure. Our UPS kept all servers and systems operating. At of 7:52 PM CDT, power and upstream connectivity were restored. We apologize for the interruption in service. … Continue reading
Early this morning at 5:42 AM CDT, our upstream connection failed due to a local power failure. Our UPS kept all servers and systems operating. At 7:01 AM CDT, connectivity was restored. We apologize for the interruption in service. … Continue reading
Today at approximately 2:25 PM CDT, we experienced a power failure. Unlike prior power failures, our upstream internet connection remained on-line. Unfortunately, one of our UPS (battery back up) systems failed, and caused our main webservers smile.icompute.com and mercy.icompute.com to … Continue reading
Today at 9:32 AM CDT, our upstream connection failed due to a power failure. At of 10:30 AM CDT, power and upstream connectivity were restored. We apologize for the interruption in service. … Continue reading
Today at 4:40 PM CDT, our upstream connection failed due to a power failure. At of 6:06 PM CDT, power and upstream connectivity were restored. We apologize for the interruption in service. … Continue reading
Administrative error caused outgoing email to be blocked for certain customers using SSL SMTP connections. I apologize for the disruption. No mail was lost. The problem started in the early afternoon. it was fixed at 5:15 PM CST. Immediately after … Continue reading
On Dec 14th, 2020 about 10:15 PM CST, Mercy was swapped with spare PPC server, with a new root disk. This completes the replacement/upgrade activity on mercy starting with the recent disk failure (see 11/16/2020). The new disk is flash … Continue reading