At 12:32 PM CDT on the afternoon of 11 October 2025, our upstream connection was interrupted to do wiring repair. It was restored 12:40 PM CDT. We apologize for the interruption in service.. … Continue reading
Tag Archives: upstream
At 4:10 PM CDT on the afternoon of 22 August 2025, work was done to address warning indications on our upstream modem, suggesting a growing possibility of future near-term failure. The upstream line was restored at 4:56 PM CDT. We … Continue reading
At 8:12 PM CDT on the afternoon of 27 July 2025, our upstream connection failed. It was restored 8:27 PM CDT. We apologize for the interruption in service.. … Continue reading
At 12:45 PM CDT on the afternoon of 18 June 2025, our upstream connection failed. It was restored 1:15 PM CDT. We apologize for the interruption in service.. … Continue reading
At 4:33 PM CDT on the afternoon of 17 Apr 2025, our upstream connection failed. It was restored 3:08 PM CDT. We apologize for the interruption in service.. … Continue reading
At 7:22 PM CDT on the evening of 31 Oct 2024, our upstream connection failed. It was restored 7:37 PM CDT. All services were “up”during this period, but no customers could access their email, web site, or other services. All … Continue reading
At 2:49 AM CDT on the morning of 20 Sep 2024, our upstream connection failed due to local power outages, and was not restored until 3:43 AM CDT. Fortunatelly, this interruption was in the wee hours of the morning, so … Continue reading
At 7:40 PM CDT on the evening of 26 Aug 2024, our upstream connection failed due to a storm, and was not restored until 8:27 PM CDT. A second outage occurred between 9:57 PM CDT and 10:04 PM CDT. All … Continue reading
At 5:44 PM CST thisafternoon 31 Jul 2024, our upstream connection failed due to a storm, and was not restored until 7:15 PM CST. All services were “up”during this period, but no customers could access their email, web site, or … Continue reading
At 10:17 PM CST Jan 31st, 2024 our anti-spam facility behaved badly, and triggered its IP address to be blacklisted. This caused all email going through our GoSecure anti-spam to be bounced, until the problem was corrected at about 4:46 … Continue reading
At 7:05 Am this morning 21 Jan 2024, our upstream connection failed and was not restored until 12:26 PM CST. All services were “up”during this period, but this appeared to be downtime to all users because access to all iCompute … Continue reading
A mistake in network configuration this evening at 6:17 PM CDT caused our internal network to become unusable. Though all services were “up”, this appeared to be downtime to all users because access to all iCompute services was unavailable through … Continue reading